FAQ
Welcome to our cookie corner! We know decorated sugar cookies can bring up lots of questions, from flavors and designs to ordering and pickup. Don't worry, we've sprinkled together all the answers so you can enjoy a sweet, stress-free experience.
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How far in advance should I order?
As soon as possible. We recommend placing orders at least 1–2 weeks in advance to ensure availability, however, during peak times throughout the year could impact availability.
Do you offer custom designs?
Yes! We love creating custom cookies for birthdays, holidays, events, and more. Please provide details and reference images if possible.
How much do cookies cost?
Pricing depends on the design and complexity. Basic 3"-4" designs start at $48/dozen, with more intricate or airbrushed designs priced higher.
Mini cookies start at $35/dozen
Single cookies and sets will be sold through our pre-sales and will be priced based on design and packaging.
Be sure to reach out so we can price your design accordingly.
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Are your cookies allergy-friendly?
Unfortunately, we cannot guarantee a nut-free or gluten-free environment. Please contact us for any dietary concerns.
How are the cookies packaged?
Cookies are individually packaged and heat sealed closed for freshness. Cookies are carefully packaged in protective boxes, perfect for gifting or sharing.
If you do not wish to have your cookies individually packaged, be sure to let us know!
How long will your cookies stay fresh?
Our cookies are best enjoyed within 7-14 days of pick-up/delivery. For longer storage, you can freeze them in an airtight container for up to a month.
Can I pick up my order or do you deliver?
We offer pick up and delivery options! Delivery could be subjected to a delivery fee and will be discussed based on distance.
We also offer contactless pick up. Just let us know.
Do you ship your cookies?
Yes! We proudly offer Canada-wide shipping!
Shipping costs will be calculated on current rates.